1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (whether personally or on behalf of an entity, “Client”, “you”, or “your”) and Alif Global Legal Translation & Online POA Services (“Alif Global”, “we”, “us”, or “our”), governing your access to and use of our website (https://alifglobal.ae) and all professional services rendered by us across our offices in Dubai and Abu Dhabi.

By requesting a quotation, submitting documents, placing an order, or utilizing our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue the use of our services.

2. Scope of Services

Alif Global provides professional documentation and language services in the United Arab Emirates, including but not limited to:

• Certified Legal Translation: Sworn legal translations recognized and approved by the UAE Ministry of Justice (MOJ), government ministries, Dubai Courts, embassies, and consulates.
• Online Power of Attorney (POA): Drafting, structuring, and coordination of General, Special, Real Estate, Vehicle, and Corporate Powers of Attorney.
• Corporate & Document Drafting: Drafting contracts, agreements, board resolutions, Memorandums of Association (MOA), and legal declarations.
• Notarization & Attestation Support: Administrative coordination for notary public sessions, MOFA attestation, and consular legalization.
• Will Registration & Business Setup: Assistance with will documentation (DIFC / Abu Dhabi Judicial Department / Dubai Courts) and corporate formation support.

3. Professional Disclaimer (No Legal Representation)

Alif Global provides certified legal translation, legal document drafting, and corporate administrative support services. We are not a law firm and do not provide court litigation or judicial advocacy.

Our document preparation, sample templates, and drafting services (including POA drafts and contracts) are based on standard UAE legal practices and notary guidelines. They do not constitute formal legal advice or substitute for the counsel of a licensed advocate in complex judicial disputes. Clients requiring courtroom representation or specialized legal opinions are advised to retain licensed litigation attorneys.

4. Client Responsibilities & Document Authenticity

To ensure accurate and timely execution of services, you agree to:

• Authenticity: Warrant that all original documents, scans, certificates, and identity proofs submitted to us are genuine, authentic, unaltered, and legally acquired. Alif Global does not verify the forensic authenticity of source documents and assumes no liability for forged or counterfeit originals.
• Authority: Confirm that you have full legal right, capacity, and authority to order translation, drafting, or notarization assistance for the documents provided.
• Clarity: Provide clear, legible, complete, and high-resolution copies of all source files. Delays resulting from illegible or truncated source files remain the responsibility of the Client.
• Spelling & Transliteration: Provide correct passport spellings of names, official corporate names, and terminology preferences prior to the commencement of translation work.

5. Quotations, Pricing & Payment Terms

All transactions are governed by the following financial terms:

• Quotations: Quotations issued by Alif Global are based on the word count, technical complexity, urgency, and specific requirements of the assignment. Standard quotes are valid for thirty (30) days from issuance.
• Currency & VAT: All fees are quoted in UAE Dirhams (AED) and are subject to 5% UAE Value Added Tax (VAT) in accordance with Federal Tax Authority regulations.
• Payment Timing: Unless a corporate credit agreement has been formally executed, full advance payment is required before the commencement of translation or document drafting assignments.
• Government & Third-Party Fees: Official government fees (such as Notary Public fees, court fees, MOFA attestation stamps, embassy fees, or courier charges) are separate from our professional service fees and must be settled in full by the Client.

6. Turnaround Time & Revisions

We make every reasonable commercial effort to meet agreed delivery timelines:

• Delivery Schedules: Turnaround times are calculated based on official UAE business days (Monday to Friday) and commence only after receipt of final source documents and confirmed payment.
• Revision Policy: We offer complimentary revisions for genuine translation discrepancies, typographical errors, or formatting adjustments requested within seven (7) calendar days of deliverable delivery.
• Scope Changes: Any modifications, additions, or text revisions made to the source document by the Client after translation or drafting has commenced will incur additional fees and may extend the delivery schedule.

7. Power of Attorney (POA) & Notary Approvals

While Alif Global drafts and structures Powers of Attorney to meet the exacting standards of UAE notaries public and judicial portals:

• Discretion of Notary Public: The final approval, verification of capacity, and attestation of any Power of Attorney remains under the sole discretion of the competent UAE Notary Public or judicial authority (e.g., Dubai Courts, Abu Dhabi Judicial Department, Ministry of Justice).
• Client Identity Verification: Clients are responsible for providing valid identification (Emirates ID / original passport), attending online botim/video or physical notary verification sessions, and fulfilling UAE digital identity (UAE Pass) requirements.

8. Cancellation & Refund Policy

Due to the bespoke and customized nature of professional translation and legal drafting:

• Prior to Commencement: If an order is cancelled before our translators or legal specialists begin work, a refund will be issued minus an administrative fee (typically 10% or bank processing charges).
• After Commencement: Once work has begun, fees are non-refundable. For partially completed projects, fees corresponding to the percentage of work completed, plus applicable expenses, will be deducted.
• Completed Work: Once translations are completed, stamped, or delivered, or once a POA draft has been finalized and delivered, no refunds will be issued.
• Government Rejections: In the unlikely event that a certified translation is queried by an official UAE entity due to a formatting or translation issue, Alif Global will revise and re-certify the document at zero additional cost. Service fees are non-refundable if a rejection is caused by invalid, fraudulent, or missing original client documents.

9. Confidentiality & Data Security

Alif Global agrees to hold all client records, corporate contracts, personal identification documents, and sensitive files in strict confidence. We do not disclose, distribute, or publish your confidential materials to unauthorized third parties. Document handling is conducted in full compliance with our Privacy Policy and UAE Federal Decree-Law No. 45 of 2021.

10. Intellectual Property Rights

The original source documents remain the intellectual property of the Client. Upon full payment of all outstanding invoices, all rights and ownership of the final translated or drafted deliverables are assigned to the Client. All content, trademarks, logos, layouts, and code on https://alifglobal.ae remain the exclusive property of Alif Global and are protected under UAE intellectual property laws.

11. Limitation of Liability & Indemnification

To the maximum extent permitted by applicable UAE law:

• Aggregate Liability: Alif Global’s total aggregate liability arising out of or related to any order, whether in contract, tort, or otherwise, shall not exceed the total fees actually paid by the Client to Alif Global for that specific assignment.
• Consequential Damages: Alif Global shall not be liable for any indirect, incidental, punitive, or consequential losses, including lost profits, missed transaction deadlines, business interruptions, or rejected commercial bids.
• Indemnification: The Client agrees to indemnify, defend, and hold harmless Alif Global, its directors, employees, and translators from any third-party claims, liabilities, or penalties arising from fraudulent, defamatory, or unlawful materials submitted by the Client.

12. Force Majeure & Government Outages

Alif Global shall not be held liable or deemed in breach of contract for delays caused by circumstances beyond our reasonable control, including but not limited to: downtime or technical outages of official government portals (e.g., UAE Ministry of Justice, Dubai Courts, MOFA, UAE Pass), courier delivery delays, embassy closures, acts of God, or changes in statutory immigration/notarization regulations.

13. Governing Law & Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or our services, shall be governed by and construed in accordance with the Federal Laws of the United Arab Emirates and the local laws applicable in the Emirate of Dubai.

Both parties agree to make good-faith efforts to resolve any dispute amicably through informal consultation. If a resolution cannot be reached within thirty (30) days, the dispute shall be submitted to the exclusive jurisdiction of the competent Courts of Dubai.

14. Modifications to Terms

We reserve the right to revise or modify these Terms at any time. Any changes will become effective immediately upon posting to this page. Continued engagement with our services following updates constitutes your acceptance of the revised Terms.

15. Contact Information

For any legal inquiries, service agreements, or questions regarding these Terms, please contact:

Alif Global Legal Translation & Online POA Services
Corporate Office (Dubai): Arzoo Building, Office No. 108, 1st Floor, Near Al Twar Centre, Al Qusais, Dubai, UAE
DIFC Office: Al Saqr Business Tower, 13th Floor, Office No. 41, DIFC – Sheikh Zayed Road, Dubai, UAE
Abu Dhabi Office: Al Fahim Building, 2nd Floor, Office No. 020, Musaffah – M4, Abu Dhabi, UAE
Telephone: +971 4 399 3732
Mobile / WhatsApp: +971 50 293 6677
Email: info@alifglobal.ae
Website: https://alifglobal.ae