1. Introduction & Who We Are

Welcome to Alif Global Legal Translation & Online POA Services (“Alif Global”, “we”, “our”, or “us”). We provide certified legal translation, online Power of Attorney (POA) drafting, business setup, will registration, document notarization, and related legal support services in the United Arab Emirates across our offices in Dubai (Al Qusais and DIFC) and Abu Dhabi.

We respect your privacy and are committed to protecting your personal data and confidential documentation in strict accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), the DIFC Data Protection Law No. 5 of 2020 (where applicable), and relevant UAE Ministry of Justice confidentiality regulations. This Privacy Policy explains how we collect, handle, store, and safeguard your data when you visit https://alifglobal.ae or use our professional services.

2. Information We Collect

Due to the specialized nature of legal translation, drafting, and notarization assistance, we collect personal and confidential information categorized as follows:

• Contact & Identification Data: Full name, telephone/mobile number, WhatsApp contact details, email address, physical address, and corporate designation.
• Client Legal Documentation: Official documents you provide for translation, drafting, or attestation, which may include passports, Emirates IDs, residency visas, birth/marriage certificates, powers of attorney, court judgments, trade licenses, memorandum of association (MOA), board resolutions, and financial records.
• Transaction & Billing Data: Payment details, invoices, transaction history, and records of services rendered (note: we do not store full credit card numbers on our servers; payments are processed via authorized, encrypted payment gateways).
• Technical & Website Data: IP address, browser type and version, time zone setting, operating system, and browsing behaviour collected via cookies and tracking tags when you browse our website.

3. Purpose and Legal Basis for Processing

We process your personal information and documents under the following legal bases recognized under UAE law:

• Performance of a Contract: To review quotes, execute sworn legal translations, draft powers of attorney, notarize files, and deliver finalized documents to you.
• Compliance with Legal & Judicial Obligations: To verify document authenticity as required by the UAE Ministry of Justice, judicial departments, notaries public, and statutory record-keeping requirements.
• Legitimate Business Interests: To improve our website performance, respond to inquiries via online forms or WhatsApp, protect against fraud, and maintain IT security.
• Consent: Where you have expressly consented to receive updates, quotations, or direct communications from us.

4. Professional Confidentiality & Document Handling

Confidentiality is the cornerstone of our practice. All documents submitted to Alif Global for translation, drafting, or legalization are treated with strict professional secrecy:

• Authorized Access Only: Only certified translators, legal specialists, and project coordinators directly involved in your assignment have access to your documents.
• Non-Disclosure Agreements (NDAs): Our staff and sworn translators are bound by legally enforceable non-disclosure and confidentiality obligations.
• No Secondary Use: Your legal documents, identity records, and translation drafts are never shared, sold, rented, or used for commercial or training purposes.

5. Sharing and Disclosure of Your Data

We do not disclose your personal data or legal documents to third parties, except in the following limited circumstances:

• Official Authorities & Notaries: When necessary to fulfill your requested service, such as submitting documents to Dubai Courts, Abu Dhabi Judicial Department, UAE Ministry of Justice, Ministry of Foreign Affairs (MOFA), or embassies for attestation and notarization.
• Trusted Service Providers: Regulated service providers that assist our operations under strict confidentiality contracts, including secure cloud hosting providers, IT support, payment processors, and licensed courier companies for physical delivery of certified translations.
• Legal Requirements: If compelled to do so by applicable UAE court orders, law enforcement, or statutory regulations.

6. Data Retention and Secure Disposal

We retain your personal data and uploaded document files only for as long as necessary to fulfill the purposes for which they were collected, including satisfying legal, accounting, or regulatory reporting requirements.

• Source Documents & Translations: Retained for a secure administrative period (typically 6 to 12 months) to allow clients to request certified reprints, true copies, or re-verifications. You may request earlier deletion upon project completion.
• Tax & Accounting Records: Invoices and transaction records are retained in compliance with UAE VAT and commercial record-keeping laws.
• Secure Disposal: Digital files are permanently deleted using secure data-wiping procedures, and physical draft shredding is carried out according to security protocols.

7. Cookies, Pixels, and Analytics

Our website utilizes cookies and similar tracking technologies to ensure optimal performance, analyze web traffic, and improve user experience:

• Essential Cookies: Necessary for the proper functioning and navigation of the website.
• Analytics Cookies: We use tools such as Google Analytics and Google Tag Manager to assess how visitors interact with our website to enhance usability.
• Marketing & Social Pixels: We may utilize tracking pixels (such as the Meta/Facebook Pixel) to deliver relevant informational advertisements and measure conversion effectiveness.
• WhatsApp Integration: If you use our embedded WhatsApp chat widget, your interaction is also governed by WhatsApp’s standard privacy policies.

You can manage or disable cookies at any time through your browser settings. However, disabling certain cookies may affect website functionality.

8. Data Security

We implement comprehensive technical and organizational security measures to protect your personal data and legal files against unauthorized access, loss, misuse, or alteration. These measures include Secure Sockets Layer (SSL/TLS) encryption for all web transmissions, firewalls, restricted access controls, and secure server hosting environments.

9. Your Legal Rights

Under UAE Federal Decree-Law No. 45 of 2021 (PDPL) and applicable DIFC data protection regulations, you have specific rights concerning your personal data, including:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where it is no longer required for the purpose for which it was collected, subject to statutory retention obligations.
• Right to Restrict or Object: Object to or request restriction of data processing under certain conditions.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please submit a written request to us at info@alifglobal.ae.

10. Third-Party Links

Our website may include links to third-party websites, such as government portals (Dubai Courts, MOFA, Ministry of Justice) or social media platforms. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.

11. Amendments to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements under UAE law. Any revisions will be published on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our Data Protection Coordinator:

Alif Global Legal Translation & Online POA Services
Corporate Office (Dubai): Arzoo Building, Office No. 108, 1st Floor, Near Al Twar Centre, Al Qusais, Dubai, UAE
DIFC Office: Al Saqr Business Tower, 13th Floor, Office No. 41, DIFC – Sheikh Zayed Road, Dubai, UAE
Abu Dhabi Office: Al Fahim Building, 2nd Floor, Office No. 020, Musaffah – M4, Abu Dhabi, UAE
Telephone: +971 4 399 3732
Mobile / WhatsApp: +971 50 293 6677
Email: info@alifglobal.ae
Website: https://alifglobal.ae